Delivery Policy

Local Delivery & Payment Policy

At Art by Heather Bridge, we are committed to providing a secure and convenient experience for acquiring original artwork. We offer a personalized local delivery service, now with the flexibility of secure online payment.

Local Delivery Service

  • Complimentary Delivery Area: We proudly offer complimentary personal delivery of original artworks to the following areas:
    • Hamilton
    • Ancaster
    • Stoney Creek
    • Brantford
    • Burlington
    • Oakville
    • Waterdown
  • Delivery Process:
    1. Purchase Online: Select your desired artwork on our website and proceed to checkout. You can securely complete your purchase using our accepted online payment methods.
    2. Order Confirmation & Arrangement: Upon successful payment, you will receive an order confirmation. We will then contact you directly to arrange a convenient delivery time that works for your schedule.
    3. Personal Delivery: Your artwork will be personally delivered to your specified address within our service area. We believe this personal touch ensures the artwork arrives safely and allows you to inspect it first-hand.
  • Delivery Timeframe: Deliveries are typically arranged within 3-7 days from the confirmation of your order and delivery schedule. We will communicate a precise delivery window with you.
  • No Shipping Available: Please note that we do not offer shipping services for artworks outside our defined local delivery areas.

Secure Payment Options

For your convenience and security, we accept online payment at the time of purchase.

  • Accepted Online Payment Methods: We securely process payments via:
    • Paypal or etransfer

Inspection Upon Delivery

Your satisfaction is paramount. Even with upfront payment, we want you to be completely happy.

  • Upon delivery, you will have the opportunity to fully inspect the artwork to ensure it meets your expectations and is in perfect condition.
  • If, for any reason, the artwork does not meet your expectations upon delivery (e.g., transit damage, or it’s not as described), please notify us immediately. We will address the issue on the spot or arrange for a return as per our refund policy.

Returns Policy

Your satisfaction is our priority. Please refer to our Refund Policy Page for full details on our 30-day return policy and how to initiate a return if you are not entirely satisfied with your purchase.